Scout answers every loss call at 2 AM, so you don't have to.

Call centers cost you $800 to $2,500 a month and still send your CSR a voicemail with incomplete info. Scout captures 22 structured data points every time, guides photo capture, and delivers a Flash Report your tech can actually use — in under ten minutes, at a fraction of the cost.

Scout also never has a bad night, never mishears, and never forgets to ask about the insurance carrier.

Scout natively detects and responds in whatever language your homeowner speaks — no setup, no per-customer configuration, no separate phone tree. It's been confirmed working in English, Spanish, and French; the underlying technology handles dozens of languages without translation. Scout doesn't switch into a "Spanish mode" — it actually thinks and responds in the homeowner's language.

For markets with a heavy concentration of a specific language — Vietnamese in California, Polish in Chicago, Haitian Creole in South Florida, anything — we can configure Scout to default to that language for your service area, so detection isn't even needed. Tell us your market during onboarding.

Every Scout intake produces a timestamped transcript, structured data, and geotagged photo evidence. That documentation is exactly what adjusters want to see — and Scout was designed in consultation with a working insurance adjuster to make sure the output reduces claim friction, not adds to it.

The core 22-step flow is battle-tested for water, fire, mold, and storm losses. On the Professional and Multi-Location tiers, you can add custom fields, priority questions, or branch-specific branding. Scout adapts to your operation — not the other way around.

Flash Reports can be emailed to any address you specify, which means they drop into anything that accepts inbound email (Jobber, ServiceTitan, GoHighLevel, Zoho, or a shared inbox). Professional and Multi-Location tiers include direct webhook integration for tighter CRM flows.

Because Scout gets built for your operation, not bolted on. Every restoration company runs differently — different CRMs, different service areas, different intake priorities, different branding. The setup fee covers the hands-on work of configuring Scout to match how you already operate: custom intake fields, your branding on the homeowner-facing flow, CRM webhook integration, delivery routing, and a training call with your team.

We do the work so you don't have to. That's why Scout actually works on day one — not two months later when your CSR finally has time to figure out the software.

The Multi-Location tier is built for exactly this. Each location gets its own intake flow and Flash Report delivery routing, so leads go to the right franchise based on the homeowner's address. You also get a dedicated success manager to handle rollouts as you add territories, and direct input on the product roadmap — a group-level dashboard is already in development for multi-location customers.

The $1,500 setup fee reflects the real work of standing up multiple branded intake flows and routing logic. Given typical restoration job values, a single closed job usually pays for the entire first-year relationship.

Most restoration companies are live in under a week. Your setup fee covers branding, delivery configuration, and a walkthrough with your team. After that, you're sending Scout links to inbound leads immediately.

Scout is fully bilingual. The homeowner selects their language at the start of the intake, and the full 22-step flow runs in English or Spanish. Your Flash Report arrives in English either way.

Month-to-month. Cancel anytime. If Scout isn't earning you more jobs in 90 days than it costs, you probably shouldn't be paying for it — and we won't ask you to.